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Frequently Asked Questions (FAQs) Frequently Asked Questions (FAQs)
Technical Questions
1. What payment methods are accepted?
2. How do I change my email address?
3. How can I view my content purchases?
4. What are the site requirements?
5. Can I cancel my membership?
6. I've found a bug. Who should I contact?
7. How do I change my password?
8. Can I make a request to get sites for a category the Xsortal has not covered?
 
Technical Questions
1.
What payment methods are accepted?
We accept payments through PayPal. PayPal is a safer, simpler way to send and receive money online. For more details on PayPal click here.
2.
How do I change my email address?
You cannot change the email address you used to register your account, although we will be adding this feature in the near future.
3.
How can I view my content purchases?
You can view your content purchases by going to the My Account page and clicking on View Purchases. Please contact support@xsortal.com if you have any queries regarding your purchases.
4.
What are the site requirements?
A modern browser is required with Javascript and Cookies enabled. Recommended versions are:

Firefox version 31 or higher
Internet Explorer version 10 or higher
Google Chrome
Safari version 7 or higher
5.
Can I cancel my membership?
You may cancel your membership at any time. To cancel your membership, go to the My Account section and delete your account. For more information on our cancellation policy please see section 3 of the Xsortal Terms of Use.
6.
I've found a bug. Who should I contact?
Please contact support@xsortal.com with as much detail as possible.
7.
How do I change my password?
Go to the My Account section to change your password. Enter your current and new passwords and click on the update button.
8.
Can I make a request to get sites for a category the Xsortal has not covered?
Requests for content not featured on the Xsortal can be made using the Premium Request service. You can find this service in each of the rooms on the left hand side menu.
 
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